Services We Offer
Property Management
You probably got into real estate because it is a passive investment. Short Term Rentals are great but between the listing management, customer relations, housekeeping, turnovers, inventory management, and overall business operations, your passive investment is not so passive. But it doesn’t have to be that way. You have Atlanta Vacay as a partner and we can manage your property end to end. Our management fee is 21% which is among the lowest in the industry. But you can get this for as low as 18%.
- Set up and Optimize your listing
- Manage all guest communication
- Resolve any guest concerns
- Clean and Restage Property after each guest
- Manage Inventory
- Submit claims and remediate issues with resolution centers and insurance companies when necessary
- Actively manage marketing and pricing strategy
Book a call to learn how to get your management fee at 18%
House Cleaning and Inventory Management
Housekeeping and inventory management is the most important and time-consuming activity for short-term rentals and critical to getting great reviews. Let us take on these tasks and ensure cleanliness, restaging, and inventory management.
If you are managing the unit yourself, you know how difficult it is to find and keep good cleaners. And when you don’t have them, you have to spend your free time cleaning and restaging. We have dedicated housekeepers that are experienced in short rental turnover.
Cleaning a short-term and medium-term rental is different than cleaning a residential or commercial space. You need cleaners with short-term and medium-term rentals, for quick same-day turnovers. Especially when you have a late check-out and/or early check-in. You need cleaners that are fast, efficient, and understand the Nuances of short-term and medium-term rentals. You could also use a break from the inflated project fees you see in the market when you search for house cleaners for your Airbnb/STR.
Most contractors and services charge an inflated project fee to clean your property and expect you to pass that cost on to your customers. And as you know the higher the fees the fewer the bookings. At Atlanta Vacay, we don’t use house cleaner fees. We charge by the hour, so you only pay for the time it takes to clean your property. Our hourly fee is $22/hr, which is among the lowest in the Atlanta market for experienced Airbnb/STR cleaners.
We have done the work training our staff and we have supervisors to ensure quality. In fact, we guarantee our cleaning services. If there are any issues we will address them the same day and refund the fee to the guest to ensure customer satisfaction and positive reviews.
Email or call us today to discuss how we can partner with you and take this responsibility on for you.
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Customer Service and Guest Relations
We are proactive in our communication and use various channels to reach the guest so that they don’t feel overwhelmed. It is a fine line between attentive and annoying. We work with your guest to answer questions, resolve issues, and provide thoughtful interaction. We take the time to build a rapport with your guest and make ourselves available to them. The end result is happier guests, better reviews, and repeat guests.
Reach out to us today to schedule a call.
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General Handyman Services
Each of our handymen are have over 15 years of experience and can resolve most minor repairs that you will see with normal use. Patch drywall, minor electrician, paint touch-ups, minor plumbing, furniture assembly, and more. They are fast, efficient, and professional. And when your housekeepers and/or guest report an issue, they are available within 24-48 hours.
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Active Pricing Strategies and Marketing
The second way to manage prices on your listing is to use pricing software to automate your prices using market data. This can increase your bookings and occupancy but it is uses data and metrics to adjust your price, which is not the most optimal way if you want to get to 100% occupancy at the best prices.
The software will change the prices of your listings but it will not know when an event is in town up the price or know that you need to drop your prices for 4 bedroom house faster than that of your 1-bedroom because large parties book further in advance.